Patient Journey


Preparing For Your Scan

Every MRI scan is different and we will let you know if there is anything specific we need you to do. However, for your own convenience, we would always recommend the following:

  • Female patients are advised to wear as little eye makeup as possible, especially if you are having your brain/eyes scanned.
  • Patients are advised that all jewellery will need to be removed before your scan. Therefore, please do not bring anything with you that you are not happy to lock away in your changing room.
  • On the day of your appointment, you can eat and drink as normal, and you can take any medication that you would usually take.
  • Please familiarise yourself with how to find the Queen Square Imaging Centre.

We aim to make your scan as pleasant and comfortable as possible. If you have any concerns prior to your appointment, please contact us so that we may discuss your concerns and put your mind at rest.

When You Arrive

When you arrive at the Queen Square Imaging Centre, please report to the reception desk where a member of staff will give you some paperwork to complete. This paperwork will include a safety checklist which is an important document which you should complete carefully and accurately. Your radiographer will go through this checklist with you prior to going in to the scanner so do not worry if you are unsure how to answer any questions.

The Radiographer will then explain how the scanning procedure works and will tell you everything you need to know to get you ready for your scan. You will be given a changing cubicle where you will be able to get ready for your scan in private and keep any belongings locked away safely.

Your Scan

Your radiographer will take you into the scanning room, and ask you to lie down on the scanning table. They will then position you accurately so that the images we produce are of the best quality. Whilst doing this, your comfort is always taken into consideration.

Once you are ready, the radiographer will then move you into the correct position in the scanner, at which point, all you have to do is lie still and relax. During scanning, you will not feel anything but you will hear lots of different noises coming from the scanner. Whilst sometimes loud, these noises are perfectly normal and mean that the scanner is working properly and doing exactly what we need it to. You will be given some ear plugs to protect your ears during the scan and it is important that these are worn at all times.

During the scan, the radiographer can see you at all times, and will speak to you when possible. You can also talk to them so if you have any questions during the scan, all you need to do is ask. You will also be given an emergency buzzer to hold onto, which you can press at any time if you need to stop.

Every patient’s scan duration is different, but we will let you know how long yours will be.

After Your Scan

Once your scan is finished, the radiographer will bring you out of the scanner and take you back to your changing cubicle where you can collect your belongings. You are welcome to sit in our waiting room for as long as you need before heading off. You should not feel any side effects from the scan, although it is not uncommon for people to feel a little disorientated for a short time after lying so still in an unfamiliar environment.

We aim to provide a radiologist report for all of our scans on the same day in all but the most complex of cases. This report is sent directly to your doctor. A copy of the scan is also placed onto a CD for your records, and this is also sent to your doctor in the first instance. When you see your doctor, they will then give this to you for safekeeping. We will ask you when you are next seeing your doctor so that we can ensure that everything is available to them for when they need it.

If the cost of your scan is covered by an insurance policy, you do not need to do anything further as we will liaise with your insurer directly for billing. If you fund the cost of the scan yourself, a member of staff will take payment for the scan so that results can be released without delay.

Find answers to our most frequently asked questions here. For any other questions just give us a call or email us. We’ll be happy to help.




Queen Square Private Consulting Rooms
23 Queen Square

Tel: 020 3448 8948
Fax: 020 3448 8994


Queen Square Private Patients Unit: Nuffield

National Hospital for Neurology and Neurosurgery

Tel: 020 3448 3983
Tel: 020 3448 3300

Fax: 020 3448 3571 




Queen Square Private Consulting Rooms

23 Queen Square, London, WC1N 3BG
T: 020 3448 8948
F: 020 3448 8994

Queen Square Imaging Centre

8-11 Queen Square, London, WC1N 3AR
T: 020 7833 2513
F: 020 7837 8074

Queen Square Private Patients Unit: Nuffield Ward

4th Floor Chandler Wing,
The National Hospital for Neurology and Neurosurgery,
Queen Square, London, WC1N 3BG.
T: 020 3448 3983
T: 020 3448 3300
F: 020 3448 3571

Queen Square Imaging Centre
8-11 Queen Square

Tel: 020 7833 2513
Fax: 020 7837 8074


Connect with us

Queen Square Private Healthcare is a trading name of QS Enterprises Ltd.  Our company is registered in England and Wales No. 1850377 and VAT No. GB 117 1520 51

Registered Office: QS Enterprises Ltd, 8-11 Queen Square, London, WC1N 3AR