How to pay

Queen Square Private Consulting Rooms

The cost of a consultation varies depending on the type of appointment you require and the specific consultant you see. The consultant’s private secretary should be able to give you an indication of the cost of your appointment at the time of booking.

If you are covered by private medical insurance, please bring your membership details with you and contact your insurer to get authorisation for your consultation beforehand.

If you are self-funding, we would ask that you settle your bill after your appointment. We accept payment by credit or debit card, or cash. We regret that we can no longer accept cheques.


Queen Square Imaging Centre

The cost of your scan will depend on the type of examination we have been asked to perform.

If you are covered by private medical insurance, please bring your membership details with you and contact your insurer to get authorisation for the scan beforehand. We are recognised by all major insurers and will liaise with the insurer on your behalf, enabling a painless billing process.

If you are self-funding, you will be given an indication of the cost of the scan before we start. If you are happy to proceed, we would ask that you settle your bill after your MRI scan so that results can be released without delay. We accept payment by credit or debit card, or cash. We regret that we can no longer accept cheques.


Queen Square Inpatient Care: The Nuffield Ward

Settling your account

  • We request that you make arrangements to vacate your room by 11.00am on the day of your departure. After this time you will be charged for another night’s accommodation. We do however understand that sometimes there may be an unavoidable delay in leaving.
  • If your treatment has been covered by insurance, please ensure that your consultant signs your claim form before you leave. A member of the Patient Accounts staff may visit you prior to your departure to settle your accounts. Any charges that have not reached your account when your bill is settled will be sent to you afterwards.

Your account

  • If your bill is to be paid by a medical insurance company or sponsor, you may still be required to settle an additional bill on discharge for any extras required e.g. telephone calls, drugs to take home. On admission, you will be required to sign an Undertaking to Pay Form. This applies to all patients whether self funding or sponsored by a health insurer.

Medical insurance

  • The Hospital has direct settlement arrangements for inpatients and day-cases with most British medical insurance companies. Please contact your insurance company prior to your admission, to confirm you policy covers your treatment at the National Hospital for Neurology & Neurosurgery and also request a claim form.
  • Please bring your completed insurance claim form with you. If you are insured through your employer’s medical insurance scheme, you may need to have your claim form authorised by your employer prior to admission. If ineligible or out of band policies are submitted, you will be asked to pay for your account in full and reclaim any available benefit from your insurers. Please note that should an account be rejected or not paid in full by the insurers, you are personally liable for the settlement of unpaid bills.
  • Fees for consultants and other medical specialists (e.g anaesthetists) are entirely separate from the Hospital account. They should be settled either directly with the consultants and medical specialists or sent to your insurance company for settlement.

Sponsored account

  • If your bill is being paid by an embassy or company acting as a guarantor, please bring with you a letter from that organisation stating to whom and where the bill should be sent. If you do not have a written guarantee prior to, or at the time of admission, you will be asked to pay a deposit until such a guarantee is available.

Own account

  • If you are responsible for your own account, you will be required to pay a deposit on admission, based on the estimated length of stay and proposed treatment. Should the length of stay be subsequently extended, a further deposit will be required to keep the account in credit. Full settlement of any outstanding balance is required on discharge. We accept cash, major credit and switch/delta cards.

Bupa

Bupa

Claims Number (personal policies):
03456090111

Claims Number (Corporate policies):
Please refer to your membership documents

Our unique Provider Number:
60006418

Aviva

Aviva

Claims Number (personal policies):
0200 068 582

Claims Number (Corporate policies):
Please refer to your membership documents

Our unique Provider Number:
300200840

Vitality Health

Vitality Health

Claims Number (personal policies):
0845 602 3523

Claims Number (Corporate policies):
Please refer to your membership documents

Allianz

Allianz

Claims Number (personal policies):
Please refer to your membership documents

Claims Number (Corporate policies):
Please refer to your membership documents

Bupa

AXA PPP

Claims Number (personal policies):
0800 132203

Claims Number (Corporate policies):
Please refer to your membership documents

Our unique Provider Number:
17931

Cigna

Cigna

Claims Number (personal policies):
01475 753803

Claims Number (Corporate policies):
Please refer to your membership documents

Our unique Provider Number:
HX00017

CS Healthcare

CS Healthcare

Claims Number (personal policies):
0208 410 044

Claims Number (Corporate policies):
Please refer to your membership documents

The Exeter

The Exeter

Claims Number (personal policies):
0300 123 3200

Claims Number (Corporate policies):
Please refer to your membership documents

Our unique Provider Number:
10549330

WPA

WPA

Claims Number (personal policies):
0345 122 3100

Claims Number (Corporate policies):
Please refer to your membership documents

Our unique Provider Number:
49457

Simply Health

Simply Health

Claims Number (personal policies):
0800 294 6796

Claims Number (Corporate policies):
Please refer to your membership documents

If you require assistance with arranging treatment authorisation for either the Queen Square Private Consulting Rooms or Queen Square Imaging Centre from any insurer which is not included on this list, please contact us and one of our team will be happy to assist.

Find answers to our most frequently asked questions here. For any other questions just give us a call or email us. We’ll be happy to help.

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FAQs

CONTACT DETAILS

Queen Square Private Consulting Rooms
23 Queen Square
London
WC1N 3BG

Tel: 020 3448 8948
Fax: 020 3448 8994
referrals@qsprivatehealthcare.com

 

Queen Square Private Patients Unit: Nuffield
Ward

National Hospital for Neurology and Neurosurgery
London
WC1N 3BG

Tel: 020 3448 3983
Tel: 020 3448 3300

Fax: 020 3448 3571 

  • CONSULTING ROOMS

  • IMAGING CENTRE

  • INPATIENT CARE

Queen Square Private Consulting Rooms

23 Queen Square, London, WC1N 3BG
T: 020 3448 8948
F: 020 3448 8994
ssulley@qsprivatehealthcare.com

Queen Square Imaging Centre

8-11 Queen Square, London, WC1N 3AR
T: 020 7833 2513
F: 020 7837 8074
hbailey@qsprivatehealthcare.com

Queen Square Private Patients Unit: Nuffield Ward

4th Floor Chandler Wing,
The National Hospital for Neurology and Neurosurgery,
Queen Square, London, WC1N 3BG.
T: 020 3448 3983
T: 020 3448 3300
F: 020 3448 3571


Queen Square Imaging Centre
8-11 Queen Square
London
WC1N 3AR

Tel: 020 7833 2513
Fax: 020 7837 8074 
hbailey@qsprivatehealthcare.com

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